Free BookThe Business of IT How to Improve Service and Lower Costs

[Free.G1vm] The Business of IT How to Improve Service and Lower Costs

[Free.G1vm] The Business of IT How to Improve Service and Lower Costs

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Book Details :
Published on: 2009-09-28
Released on: 2009-09-18
Original language: English

Drive More Business Value from IT… and Bridge the Gap Between IT and Business Leadership Apply business practices throughout IT to optimize budgets and improve ROI Create higher satisfaction and more realistic expectations for IT throughout the business Written by two leading IBM experts on bringing business discipline to IT IT organizations have achieved outstanding technological maturity, but many have been slower to adopt world-class business practices. This book provides IT and business executives with methods to achieve greater business discipline throughout IT, collaborate more effectively, sharpen focus on the customer, and drive greater value from IT investment. The book focuses on four specific areas of business practices related to improving IT service management, managing services’ cost and value, measuring IT performance with a goal of improving service and lowering cost, and improving customer alignment. Drawing on their experience consulting with leading IT organizations, Robert Ryan and Tim Raducha-Grace help IT leaders make sense of alternative ways to improve IT service and lower cost, including ITIL, IT financial management, balanced scorecards, and business cases. You’ll learn how to choose the best approaches to improve IT business practices for your environment and use these practices to improve service quality, reduce costs, and drive top-line revenue growth. Business News - Chicago Tribune Business news from the Chicago Tribune. Get money tips stock market updates and the latest Chicago business news. Maintaining Your Air Conditioner Department of Energy An air conditioner's filters coils and fins require regular maintenance for the unit to function effectively and efficiently throughout its years of service. Tertiary sector of the economy - Wikipedia The tertiary sector or service sector is the third of the three economic sectors of the three-sector theory. The others are the secondary sector (approximately the ... Sustainable Business News Sustainable Business provides daily green news from across the world. Central business district - Wikipedia A central business district (CBD) is the commercial and business centre of a city. In larger cities it is often synonymous with the city's "financial district". Cigna Newsroom Home - Global Health Service Company The Cigna Foundation carries out our corporate philanthropy goals of bringing Cigna's mission and brand promise to life for individuals and communities around the globe. Business News Personal Finance and Money News - ABC News Find the latest business news on Wall Street jobs and the economy the housing market personal finance and money investments and much more on ABC News Welcome to CPS Energy Services for My Home. See easy ways to save and get the most out of your service Business Loans & Financing Small Business Finance ... Business Financing News: Recent Articles: 4 Ways to Beef Up Your Business Credit. Before your business can qualify for valuable small business loans ... Commercial Carrier Journal - Fleet Management News ... Commercial Carrier Journal offers news analysis and other information to managers of trucking companies and commercial truck fleets
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